Challenges Encountered Prior ERP Implementation
• Providing telecommunication towers which enables high speed Internet to over 350,000 customers across 60+ cities since 2010, the customer needed to upgrade to the latest business management systems to keep existing customers happy while growing exponentially
• Legacy systems were lacking automated processes for reporting which slowed decisions
• Inventory control and approvals were manual and inefficient
Why SAP and Synobiz
• Recommended by their IT consultant, SAP Business One offered a proven and affordable end-to-end platform including finance, operations, customer service, inventory and reporting tools built in.
• The customer selected Synobiz Systems for the implementation and support because they are a SAP Partner with 8+ years of expertise using SAP Business One to streamline businesses
Benefits reaped Post SAP Business One Implementation
• SAP Business One automates manual processes, enables information flow across the business, increases visibility and minimises delays resulting from human errors
• Invoices and approvals can now be prepared quickly and accurately for faster delivery
• The in-built customer service module with the equipment card and service call tracking has streamlined the entire process and improved customer satisfaction
• Inventory management, distribution and transactions are now unified across the enterprise
• Complex reports can be run in real-time for smarter decisions
Testimonial
SAP Business One came highly recommended and has streamlined our operations and improved our customer service
Director
